The anguish of the client is fundamental to all consultation: No pain, no problem; no problem, no need for a consultant. Despite what anyone may say, no organization undertakes consultation “to make things better” unless someone hurts. Therefore, the basic question for every consultant regardless of the reason for a consultation request is, “Where is the pain?”
(From Organizational Assessment: A Step-by-Step Guide to Effective Consulting, by Harry Levinson. American Psychological Association, 2002.)
For a career biography of Harry Levinson, click here. For images of and relating to Harry Levinson, click here.
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